Excellent customer service, money management and the ability to handle conflict are essential requirements of a casino dealer. It’s up to the casino dealer to manage disgruntled guests, protect house money and communicate with floor supervisors if they observe anything that impacts the integrity of the game. While customers gamble to have fun, some may become unruly when they lose.
A typical schedule involves a 20-minute break for every 60 to 80 minutes worked. Most games demand dealers to stand for long periods of time and this can be tiring. For example, craps is a complicated game that requires memorization of rules based on bet combinations. Each game has specific rules and guidelines that must be followed. Casino games that require dealer oversight include blackjack, roulette, craps and other specialty card games.
Their most important responsibility is managing large sums of money invested by customers. Casino dealers are charged with managing the rules of the game and maintaining a positive atmosphere. Research the profession Job description The role of a croupier (dealer) is mainly to controls the games that take place on the tables in a casino, or on an online gambling site.
